Kent WebSite Design

I was asked recently to sort out a problem with a website. A local curtain shop company had hired some guy to do the I.T. set up of the company and also to design and implement a website.
The main problem is that the guy had set up the domain name in his name only and not the Company business name. He hadn’t got around to doing anything on the website and the company was getting frustrated. I call the guy “The Pimpernel” as he could never be found or contacted. The domain was registered in 2003!!

I proceeded happily enough putting some keyword optimised pages together and adding some relevant content to the niche market. You know, all the usual stuff. During this time I was also trying to contact this guy so we could transfer the dns registration over.

Nominet deals with the transfers of ownership of domain names in the UK. Its a process of both parties entering details onto the relevant forms and faxing or posting the forms, duely signed, to Nominet. It took well over 2 months just to complete this simple task as “The Pimpernel” was so hard to contact. Maybe he felt his nose was put out by my intervention into the website design, but surely he held some amount of professional etiquette about himself? Obviously not.

Another problem, that was apparent, was that he held the account information to log into the domain name registrar tag holder - Iomart.
Iomart have a really bad reputation with loads of dissatisfied customers. Just Google the name and read if you care to.

This was beginning to be some recurring bad dream. Again, more forms from Iomart to transfer the account name and password from him to the company.  This took from November to January just to complete this. Most the time the site was sitting ready to go live, though I could test it through the server sub directory. Iomart were dragging their feet, making rediculous excuses, losing faxes etc.
Eventually though, I managed to get access to the account and change the dns nameserver to the hosting server and the site went live. Huh.

The site Anthony Cowie - Conservatory Blinds Kent is nothing big,  just css/html and a few javascripts.

Personally, I would love to see the company take him to court for the time he wasted with his unprofessional attitude. But I doubt this will happen.

I guess the lesson here is make sure your domain name is hosted in your name if anybody is going to undertake designing and hosting your web site.